Banks

UOB

4.3 (6 reviews)
🇸🇬 Singapore, Singapore
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4.3
6 reviews
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About UOB

United Overseas Bank - major Singaporean multinational banking corporation with over 500 branches in 19 countries.

Customer Reviews

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Excellent digital banking

P
Philip H.
3 weeks ago

UOB has completely changed how I manage my finances. The app notifications keep me on top of spending, the budgeting tools are genuinely useful, and I love the instant transfer feature. Setting up standing orders and direct debits is straightforward. Five stars well deserved.

Pros: Real-time notifications, budgeting tools, easy setup

Cons: Limited branch network

Mixed experience

A
Andrew O.
2 months ago

I've had both good and bad experiences with UOB. Day-to-day banking is fine and the app works. However, I had a terrible experience trying to dispute a charge - it took weeks and multiple calls to resolve. The resolution was fair in the end but the process was frustrating.

Pros: App works well for daily banking

Cons: Dispute resolution process is slow and painful

Best bank I have ever used

R
Ryan Z.
3 months ago

Switched to UOB last year and it was one of the best financial decisions I've made. The mobile app is fantastic - I can do everything from my phone. Fee structure is transparent with no hidden charges. Their fraud protection caught a suspicious transaction within minutes. Really impressed.

Pros: Excellent app, transparent fees, strong security

Cons: Waiting times on phone can be long during peak hours

Good bank with room for improvement

M
Madison S.
5 months ago

I generally have a positive experience with UOB. The mobile banking is well-designed and most transactions are processed quickly. My one complaint is that some features feel outdated compared to newer digital banks. Still, for everyday banking, they do a solid job and I trust them with my money.

Pros: Trustworthy, functional app, quick transactions

Cons: Some features feel dated

Solid and reliable

G
Grace O.
5 months ago

Been with UOB for about 18 months. Overall a very good experience. The online banking works well, savings rates are decent, and I had no issues when applying for an overdraft. Only reason for 4 stars instead of 5 is their customer service can be a bit slow during busy periods.

Pros: Reliable service, good rates, easy overdraft

Cons: Customer service wait times

Outstanding banking experience

M
Mark A.
6 months ago

I've been banking with UOB for over three years now and the service has been consistently excellent. Their online platform is intuitive, transfers are fast, and whenever I've needed to speak to someone, the customer service team has been helpful and professional. Interest rates on savings are competitive too. Highly recommend.

Pros: Modern app, great customer service, competitive rates

Cons: Branch hours could be longer