Supreme Bank / supreme-bank.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I was about to invest with Supreme Bank / supreme-bank.com but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Swiss Financial Market Supervisory Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Pros: Website looks legitimate on the surface
Cons: Unauthorized firm|Found in IOSCO warnings database
The platform itself is okay, but the customer service at Supreme Bank / supreme-bank.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Good mobile app|Competitive fees
Cons: Live chat only during business hours|Slow to add new assets
Do not believe the bonus offer from Supreme Bank / supreme-bank.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after reading several online reviews and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Good mobile app|Dedicated account manager|Segregated accounts|Multi-device support
Cons: Cannot customize dashboard fully
I opened an account with Supreme Bank / supreme-bank.com for the past six months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Segregated accounts|Copy trading available|High security standards
Cons: Wish they had more educational resources|Onboarding videos are outdated
What really bothers me about Supreme Bank / supreme-bank.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after a family member had a good experience and I fell for the polished exterior. Never again.
Pros: Excellent charting|Clean UI|Fast deposits
Cons: Charting tools need more indicators|Limited demo account features
After spending for just over a year trying to make Supreme Bank / supreme-bank.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Clear documentation|Good analytical tools
Cons: Could offer more webinars
I have been trying to close my account with Supreme Bank / supreme-bank.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Clean UI|Market news feed|Fast execution|Personal attention
Cons: Cannot customize dashboard fully|Could offer more webinars
Supreme Bank / supreme-bank.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Personal attention|Two-factor authentication|Detailed reporting|Easy to use platform
Cons: Wait times can be long during peak hours
The only good thing about Supreme Bank / supreme-bank.com is that they remind you why regulation matters. I found them through a podcast recommendation. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Great customer service|Regular platform improvements|Customizable dashboard
Cons: Nothing significant
Tried to withdraw my funds from Supreme Bank / supreme-bank.com and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Cannot withdraw funds|Not regulated|Pressure tactics