One of the world's oldest general insurance companies, now part of Intact Financial Corporation.
I never thought I'd be enthusiastic about an insurance company but RSA Insurance exceeded all expectations. When I needed to make a claim after a burglary, the process was smooth, the assessor was fair, and the payout was processed within 10 days. Communication throughout was excellent. That's exactly what you pay insurance for.
Pros: Fast claims processing, fair assessment, great communication
Cons: Premium is slightly above average
My initial quote from RSA Insurance was very competitive. However, the renewal price was 30% higher with no claims made. Had to phone and negotiate to get a reasonable price. The policy itself is fine but the practice of inflating renewal prices is frustrating and feels dishonest.
Pros: Good initial pricing, adequate coverage
Cons: Renewal price inflation, need to negotiate annually
I have my home, car, and life insurance all with RSA Insurance. Multi-policy discounts are generous, and the online management portal makes it easy to view and update all policies. When I needed to adjust my coverage, the process was seamless. Renewal quotes have been competitive year after year.
Pros: Multi-policy discounts, easy management, competitive renewals
Cons: Phone wait times can be long
I compared dozens of quotes and RSA Insurance offered the best balance of coverage and price. The policy wording is clear about what's included and excluded, which I appreciate. Haven't had to claim yet but the reviews from others who have give me confidence. Easy to recommend.
Pros: Competitive pricing, clear policy wording, good coverage
Cons: Haven't tested claims process yet
RSA Insurance provides standard insurance products at standard prices. Nothing bad to say but nothing remarkable either. The website works, the documents arrive on time, and the policy does what it says. If you're just looking for basic, no-fuss insurance, they're fine.
Pros: Straightforward, reliable basics
Cons: Nothing distinguishes them from competitors
Insured with RSA Insurance for five years across motor and home policies. Premiums have been reasonable, and the one claim I made was handled professionally. The online quote system is straightforward and the documentation is clear. Auto-renewal means I never worry about gaps in coverage.
Pros: Fair pricing, professional claims handling, clear docs
Cons: Auto-renewal price can creep up if you don't check