Banks

Rabobank

3.3 (6 reviews)
🇳🇱 Netherlands, Utrecht
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3.3
6 reviews
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About Rabobank

Dutch cooperative bank providing financial services including wholesale banking, savings, mortgages, and insurance.

Customer Reviews

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Good bank with room for improvement

B
Betty H.
3 weeks ago

I generally have a positive experience with Rabobank. The mobile banking is well-designed and most transactions are processed quickly. My one complaint is that some features feel outdated compared to newer digital banks. Still, for everyday banking, they do a solid job and I trust them with my money.

Pros: Trustworthy, functional app, quick transactions

Cons: Some features feel dated

Excellent digital banking

G
Gregory O.
4 months ago

Rabobank has completely changed how I manage my finances. The app notifications keep me on top of spending, the budgeting tools are genuinely useful, and I love the instant transfer feature. Setting up standing orders and direct debits is straightforward. Five stars well deserved.

Pros: Real-time notifications, budgeting tools, easy setup

Cons: Limited branch network

Customer service needs work

A
Ann T.
6 months ago

The banking products at Rabobank are okay, but their customer service is genuinely poor. I waited 45 minutes on hold to ask a simple question about my statement. When I finally got through, the agent couldn't help and transferred me to another department where I waited again. Very frustrating experience.

Pros: Online banking works adequately

Cons: Terrible hold times, unhelpful customer service

Solid and reliable

B
Betty V.
7 months ago

Been with Rabobank for about 18 months. Overall a very good experience. The online banking works well, savings rates are decent, and I had no issues when applying for an overdraft. Only reason for 4 stars instead of 5 is their customer service can be a bit slow during busy periods.

Pros: Reliable service, good rates, easy overdraft

Cons: Customer service wait times

Disappointing experience overall

K
Kathleen N.
9 months ago

I opened an account with Rabobank expecting better based on their marketing. The account opening process took forever, they kept asking for the same documents, and once the account was open the service didn't improve. Fees higher than advertised and interest rates lower than competitors.

Pros: None that I can think of

Cons: Slow processes, misleading advertising, high fees

Happy customer overall

R
Richard A.
10 months ago

Using Rabobank for my personal and business accounts. The business banking side is especially good - statements are clear, international payments work well, and the relationship manager assigned to me is knowledgeable. Personal banking side is average but reliable. Would recommend for business customers.

Pros: Great business banking, clear statements, good RM

Cons: Personal banking is just average