PRIMO TRUST BANK has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
PRIMO TRUST BANK seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Transparent fees|Instant funding|Multi-currency support|Copy trading available
Cons: Email notifications too frequent|Account statements could be more detailed
I am in a dispute with PRIMO TRUST BANK over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: API access|Instant funding|Quick verification
Cons: Limited ETF selection
I was contacted by PRIMO TRUST BANK through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Pros: Professional looking website
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
PRIMO TRUST BANK advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Reliable uptime|Professional team|Easy to use platform|Tax reports included
Cons: Mobile app could be improved|Website design could be more modern
After spending since early this year trying to make PRIMO TRUST BANK work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Clean UI|Customizable dashboard|Comprehensive tools
Cons: Nothing significant|Wait times can be long during peak hours
I requested my data from PRIMO TRUST BANK under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Clear documentation|Detailed reporting|Excellent charting|Responsive team
Cons: Would like more payment methods|Account statements could be more detailed
I wanted to transfer my portfolio from another broker to PRIMO TRUST BANK. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: High security standards|Low minimum deposit|Risk management tools|Great customer service
Cons: Inactivity fee applies after 12 months|Live chat only during business hours
PRIMO TRUST BANK locked my account without warning and demanded documents I had already submitted. for the past six months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Copy trading available|Great customer service|Demo account available
Cons: Charting tools need more indicators
PRIMO TRUST BANK has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Real-time alerts|Fast support response|Transparent fees
Cons: Inactivity fee applies after 12 months
The so-called education at PRIMO TRUST BANK is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a few weeks now thinking they would help me learn.
Pros: Intuitive for beginners|Stable platform|Good analytical tools|Automated trading options
Cons: Onboarding videos are outdated|Currency conversion fee exists