Insurance Companies

New York Life

4.1 (7 reviews)
🇺🇸 United States, New York
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About New York Life

Largest mutual life insurance company in the United States, with over $600 billion in total assets under management.

Customer Reviews

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Average insurance experience

R
Roy M.
1 weeks ago

New York Life provides standard insurance products at standard prices. Nothing bad to say but nothing remarkable either. The website works, the documents arrive on time, and the policy does what it says. If you're just looking for basic, no-fuss insurance, they're fine.

Pros: Straightforward, reliable basics

Cons: Nothing distinguishes them from competitors

Best insurance provider I have dealt with

H
Hannah W.
3 weeks ago

I have my home, car, and life insurance all with New York Life. Multi-policy discounts are generous, and the online management portal makes it easy to view and update all policies. When I needed to adjust my coverage, the process was seamless. Renewal quotes have been competitive year after year.

Pros: Multi-policy discounts, easy management, competitive renewals

Cons: Phone wait times can be long

Reliable and fair

V
Virginia Y.
2 months ago

Insured with New York Life for five years across motor and home policies. Premiums have been reasonable, and the one claim I made was handled professionally. The online quote system is straightforward and the documentation is clear. Auto-renewal means I never worry about gaps in coverage.

Pros: Fair pricing, professional claims handling, clear docs

Cons: Auto-renewal price can creep up if you don't check

Policy okay but watch the renewal

C
Caleb F.
3 months ago

My initial quote from New York Life was very competitive. However, the renewal price was 30% higher with no claims made. Had to phone and negotiate to get a reasonable price. The policy itself is fine but the practice of inflating renewal prices is frustrating and feels dishonest.

Pros: Good initial pricing, adequate coverage

Cons: Renewal price inflation, need to negotiate annually

Outstanding life insurance service

E
Ethan D.
6 months ago

Setting up life insurance with New York Life was easier than I expected. The underwriting process was transparent, the medical screening was simple, and the policy was issued quickly. The price was very competitive for my age and health profile. Gives my family peace of mind.

Pros: Easy setup, transparent underwriting, competitive pricing

Cons: Limited online self-service options

Excellent claims experience

V
Virginia H.
11 months ago

I never thought I'd be enthusiastic about an insurance company but New York Life exceeded all expectations. When I needed to make a claim after a burglary, the process was smooth, the assessor was fair, and the payout was processed within 10 days. Communication throughout was excellent. That's exactly what you pay insurance for.

Pros: Fast claims processing, fair assessment, great communication

Cons: Premium is slightly above average

Good coverage at reasonable price

P
Patricia D.
11 months ago

I compared dozens of quotes and New York Life offered the best balance of coverage and price. The policy wording is clear about what's included and excluded, which I appreciate. Haven't had to claim yet but the reviews from others who have give me confidence. Easy to recommend.

Pros: Competitive pricing, clear policy wording, good coverage

Cons: Haven't tested claims process yet