One of the three Japanese megabanks providing retail banking, corporate banking, and investment banking services globally.
Been with Mizuho for about 18 months. Overall a very good experience. The online banking works well, savings rates are decent, and I had no issues when applying for an overdraft. Only reason for 4 stars instead of 5 is their customer service can be a bit slow during busy periods.
Pros: Reliable service, good rates, easy overdraft
Cons: Customer service wait times
Using Mizuho for my personal and business accounts. The business banking side is especially good - statements are clear, international payments work well, and the relationship manager assigned to me is knowledgeable. Personal banking side is average but reliable. Would recommend for business customers.
Pros: Great business banking, clear statements, good RM
Cons: Personal banking is just average
Switched to Mizuho last year and it was one of the best financial decisions I've made. The mobile app is fantastic - I can do everything from my phone. Fee structure is transparent with no hidden charges. Their fraud protection caught a suspicious transaction within minutes. Really impressed.
Pros: Excellent app, transparent fees, strong security
Cons: Waiting times on phone can be long during peak hours
Mizuho does the basics well enough. My current account works fine, cards work abroad, and I haven't experienced any security issues. But they don't offer anything that really stands out from competitors. Interest rates are middling and the rewards program is underwhelming.
Pros: Reliable basics, international card works well
Cons: Nothing that stands out, low interest rates
I've been banking with Mizuho for over three years now and the service has been consistently excellent. Their online platform is intuitive, transfers are fast, and whenever I've needed to speak to someone, the customer service team has been helpful and professional. Interest rates on savings are competitive too. Highly recommend.
Pros: Modern app, great customer service, competitive rates
Cons: Branch hours could be longer
Mizuho has completely changed how I manage my finances. The app notifications keep me on top of spending, the budgeting tools are genuinely useful, and I love the instant transfer feature. Setting up standing orders and direct debits is straightforward. Five stars well deserved.
Pros: Real-time notifications, budgeting tools, easy setup
Cons: Limited branch network