Banks

Meridian Credit Union

3.8 (5 reviews)
🇨🇦 Canada, Toronto
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3.8
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About Meridian Credit Union

Ontario's largest credit union offering personal and business banking, mortgages, and investment services.

Customer Reviews

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Solid and reliable

S
Steven S.
3 months ago

Been with Meridian Credit Union for about 18 months. Overall a very good experience. The online banking works well, savings rates are decent, and I had no issues when applying for an overdraft. Only reason for 4 stars instead of 5 is their customer service can be a bit slow during busy periods.

Pros: Reliable service, good rates, easy overdraft

Cons: Customer service wait times

Mixed experience

D
Dorothy O.
3 months ago

I've had both good and bad experiences with Meridian Credit Union. Day-to-day banking is fine and the app works. However, I had a terrible experience trying to dispute a charge - it took weeks and multiple calls to resolve. The resolution was fair in the end but the process was frustrating.

Pros: App works well for daily banking

Cons: Dispute resolution process is slow and painful

Happy customer overall

C
Charlotte W.
3 months ago

Using Meridian Credit Union for my personal and business accounts. The business banking side is especially good - statements are clear, international payments work well, and the relationship manager assigned to me is knowledgeable. Personal banking side is average but reliable. Would recommend for business customers.

Pros: Great business banking, clear statements, good RM

Cons: Personal banking is just average

Decent but nothing special

C
Cynthia P.
4 months ago

Meridian Credit Union does the basics well enough. My current account works fine, cards work abroad, and I haven't experienced any security issues. But they don't offer anything that really stands out from competitors. Interest rates are middling and the rewards program is underwhelming.

Pros: Reliable basics, international card works well

Cons: Nothing that stands out, low interest rates

Best bank I have ever used

T
Teresa L.
8 months ago

Switched to Meridian Credit Union last year and it was one of the best financial decisions I've made. The mobile app is fantastic - I can do everything from my phone. Fee structure is transparent with no hidden charges. Their fraud protection caught a suspicious transaction within minutes. Really impressed.

Pros: Excellent app, transparent fees, strong security

Cons: Waiting times on phone can be long during peak hours