Spain's largest insurance group and one of Europe's top insurers, operating in 44 countries worldwide.
My initial quote from Mapfre was very competitive. However, the renewal price was 30% higher with no claims made. Had to phone and negotiate to get a reasonable price. The policy itself is fine but the practice of inflating renewal prices is frustrating and feels dishonest.
Pros: Good initial pricing, adequate coverage
Cons: Renewal price inflation, need to negotiate annually
I have my home, car, and life insurance all with Mapfre. Multi-policy discounts are generous, and the online management portal makes it easy to view and update all policies. When I needed to adjust my coverage, the process was seamless. Renewal quotes have been competitive year after year.
Pros: Multi-policy discounts, easy management, competitive renewals
Cons: Phone wait times can be long
Mapfre provides standard insurance products at standard prices. Nothing bad to say but nothing remarkable either. The website works, the documents arrive on time, and the policy does what it says. If you're just looking for basic, no-fuss insurance, they're fine.
Pros: Straightforward, reliable basics
Cons: Nothing distinguishes them from competitors
Setting up life insurance with Mapfre was easier than I expected. The underwriting process was transparent, the medical screening was simple, and the policy was issued quickly. The price was very competitive for my age and health profile. Gives my family peace of mind.
Pros: Easy setup, transparent underwriting, competitive pricing
Cons: Limited online self-service options
Paid premiums to Mapfre for years without any issues. When I finally needed to make a legitimate claim, they found every possible reason to reduce the payout. The process took three months, involved multiple assessors, and the final settlement was far less than the replacement value. Very disappointing.
Pros: Premiums are collected efficiently
Cons: Adversarial claims process, undervalued settlements
Insured with Mapfre for five years across motor and home policies. Premiums have been reasonable, and the one claim I made was handled professionally. The online quote system is straightforward and the documentation is clear. Auto-renewal means I never worry about gaps in coverage.
Pros: Fair pricing, professional claims handling, clear docs
Cons: Auto-renewal price can creep up if you don't check