Banks

Laurentian Bank

4.0 (6 reviews)
🇨🇦 Canada, Montreal
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4.0
6 reviews
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About Laurentian Bank

Quebec-based bank

Customer Reviews

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Happy customer overall

D
Dylan C.
1 months ago

Using Laurentian Bank for my personal and business accounts. The business banking side is especially good - statements are clear, international payments work well, and the relationship manager assigned to me is knowledgeable. Personal banking side is average but reliable. Would recommend for business customers.

Pros: Great business banking, clear statements, good RM

Cons: Personal banking is just average

Decent but nothing special

J
Jace O.
4 months ago

Laurentian Bank does the basics well enough. My current account works fine, cards work abroad, and I haven't experienced any security issues. But they don't offer anything that really stands out from competitors. Interest rates are middling and the rewards program is underwhelming.

Pros: Reliable basics, international card works well

Cons: Nothing that stands out, low interest rates

Good bank with room for improvement

D
Daniel R.
5 months ago

I generally have a positive experience with Laurentian Bank. The mobile banking is well-designed and most transactions are processed quickly. My one complaint is that some features feel outdated compared to newer digital banks. Still, for everyday banking, they do a solid job and I trust them with my money.

Pros: Trustworthy, functional app, quick transactions

Cons: Some features feel dated

Outstanding banking experience

H
Hannah C.
7 months ago

I've been banking with Laurentian Bank for over three years now and the service has been consistently excellent. Their online platform is intuitive, transfers are fast, and whenever I've needed to speak to someone, the customer service team has been helpful and professional. Interest rates on savings are competitive too. Highly recommend.

Pros: Modern app, great customer service, competitive rates

Cons: Branch hours could be longer

Mixed experience

T
Teresa C.
10 months ago

I've had both good and bad experiences with Laurentian Bank. Day-to-day banking is fine and the app works. However, I had a terrible experience trying to dispute a charge - it took weeks and multiple calls to resolve. The resolution was fair in the end but the process was frustrating.

Pros: App works well for daily banking

Cons: Dispute resolution process is slow and painful

Best bank I have ever used

V
Virginia F.
12 months ago

Switched to Laurentian Bank last year and it was one of the best financial decisions I've made. The mobile app is fantastic - I can do everything from my phone. Fee structure is transparent with no hidden charges. Their fraud protection caught a suspicious transaction within minutes. Really impressed.

Pros: Excellent app, transparent fees, strong security

Cons: Waiting times on phone can be long during peak hours