Banks

First Bank

1.5 (10 reviews)
🇱🇺 Luxembourg
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1.5
10 reviews
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About First Bank

First Bank has been flagged by Commission de Surveillance du Secteur Financier for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Arbitration clause traps you

M
Max P.
6 months ago

I joined First Bank from a review site like this one and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Comprehensive tools|Customizable dashboard

Cons: No phone support on weekends|No live chat on mobile

Regulatory warning ignored

D
Daniel N.
6 months ago

My withdrawal from First Bank was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since mid-2025 of being strung along.

Pros: Quick verification|Clean UI

Cons: Slow to add new assets|Cannot customize dashboard fully

Overnight fees excessive

N
Noah G.
8 months ago

First Bank changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Instant funding|Portfolio tracking tools|High security standards|Responsive team

Cons: Onboarding videos are outdated|Mobile app could be improved

Do your due diligence first

A
Andrew W.
10 months ago

For anyone considering First Bank, please be aware that this company has been flagged by Commission de Surveillance du Secteur Financier. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Pros: Information is publicly available for verification

Cons: Flagged by international regulators|Due diligence required

Stay far away from this company

A
Amy F.
10 months ago

I invested $25,000 with First Bank after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Commission de Surveillance du Secteur Financier.

Pros: Initially responsive customer service

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

My trust has been shattered

J
Jasmine V.
11 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. First Bank recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Great customer service|Risk management tools|Tax reports included|Wide product range

Cons: Wait times can be long during peak hours

They hold your money hostage

H
Hannah V.
11 months ago

I trusted First Bank with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Real-time alerts|Multi-currency support|Demo account available

Cons: Help articles are sometimes vague|None so far

Not regulated - verified this myself

H
Harry V.
1 years ago

After seeing ads for First Bank online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Commission de Surveillance du Secteur Financier. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.

Cons: Unauthorized firm|Found in IOSCO warnings database

No original thought

S
Susan F.
1 years ago

After using First Bank for a few weeks now, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Economic calendar|Educational resources|Risk management tools

Cons: Research section could be deeper

How are they still in business

N
Natalie F.
1 years ago

I experienced a security concern with my First Bank account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Clear documentation|Risk management tools|Economic calendar

Cons: Spreads widen during volatile periods|Wait times can be long during peak hours