Banks

First Bank

1.5 (10 reviews)
🇱🇺 Luxembourg
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1.5
10 reviews
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About First Bank

First Bank has been flagged by Commission de Surveillance du Secteur Financier for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

Write a Review

Arbitration clause traps you

M
Max P.
1 weeks ago

I joined First Bank from a review site like this one and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Comprehensive tools|Customizable dashboard

Cons: No phone support on weekends|No live chat on mobile

Regulatory warning ignored

D
Daniel N.
2 weeks ago

My withdrawal from First Bank was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since mid-2025 of being strung along.

Pros: Quick verification|Clean UI

Cons: Slow to add new assets|Cannot customize dashboard fully

Overnight fees excessive

N
Noah G.
1 months ago

First Bank changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Instant funding|Portfolio tracking tools|High security standards|Responsive team

Cons: Onboarding videos are outdated|Mobile app could be improved

Do your due diligence first

A
Andrew W.
4 months ago

For anyone considering First Bank, please be aware that this company has been flagged by Commission de Surveillance du Secteur Financier. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Pros: Information is publicly available for verification

Cons: Flagged by international regulators|Due diligence required

Stay far away from this company

A
Amy F.
4 months ago

I invested $25,000 with First Bank after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Commission de Surveillance du Secteur Financier.

Pros: Initially responsive customer service

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

My trust has been shattered

J
Jasmine V.
5 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. First Bank recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Great customer service|Risk management tools|Tax reports included|Wide product range

Cons: Wait times can be long during peak hours

They hold your money hostage

H
Hannah V.
5 months ago

I trusted First Bank with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Real-time alerts|Multi-currency support|Demo account available

Cons: Help articles are sometimes vague|None so far

Not regulated - verified this myself

H
Harry V.
7 months ago

After seeing ads for First Bank online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Commission de Surveillance du Secteur Financier. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.

Cons: Unauthorized firm|Found in IOSCO warnings database

No original thought

S
Susan F.
7 months ago

After using First Bank for a few weeks now, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Economic calendar|Educational resources|Risk management tools

Cons: Research section could be deeper

How are they still in business

N
Natalie F.
10 months ago

I experienced a security concern with my First Bank account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Clear documentation|Risk management tools|Economic calendar

Cons: Spreads widen during volatile periods|Wait times can be long during peak hours