Banks

First Abu Dhabi Bank

3.7 (6 reviews)
🇦🇪 United Arab Emirates, Abu Dhabi
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3.7
6 reviews
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About First Abu Dhabi Bank

UAE's largest bank by total assets, formed from a 2017 merger, offering full range of financial services.

Customer Reviews

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Good bank with room for improvement

B
Bryan V.
1 weeks ago

I generally have a positive experience with First Abu Dhabi Bank. The mobile banking is well-designed and most transactions are processed quickly. My one complaint is that some features feel outdated compared to newer digital banks. Still, for everyday banking, they do a solid job and I trust them with my money.

Pros: Trustworthy, functional app, quick transactions

Cons: Some features feel dated

Excellent digital banking

J
Jennifer O.
6 months ago

First Abu Dhabi Bank has completely changed how I manage my finances. The app notifications keep me on top of spending, the budgeting tools are genuinely useful, and I love the instant transfer feature. Setting up standing orders and direct debits is straightforward. Five stars well deserved.

Pros: Real-time notifications, budgeting tools, easy setup

Cons: Limited branch network

Solid and reliable

B
Brittany Y.
6 months ago

Been with First Abu Dhabi Bank for about 18 months. Overall a very good experience. The online banking works well, savings rates are decent, and I had no issues when applying for an overdraft. Only reason for 4 stars instead of 5 is their customer service can be a bit slow during busy periods.

Pros: Reliable service, good rates, easy overdraft

Cons: Customer service wait times

Decent but nothing special

B
Bobby Y.
8 months ago

First Abu Dhabi Bank does the basics well enough. My current account works fine, cards work abroad, and I haven't experienced any security issues. But they don't offer anything that really stands out from competitors. Interest rates are middling and the rewards program is underwhelming.

Pros: Reliable basics, international card works well

Cons: Nothing that stands out, low interest rates

Outstanding banking experience

E
Emily Y.
9 months ago

I've been banking with First Abu Dhabi Bank for over three years now and the service has been consistently excellent. Their online platform is intuitive, transfers are fast, and whenever I've needed to speak to someone, the customer service team has been helpful and professional. Interest rates on savings are competitive too. Highly recommend.

Pros: Modern app, great customer service, competitive rates

Cons: Branch hours could be longer

Disappointing experience overall

O
Olivia K.
11 months ago

I opened an account with First Abu Dhabi Bank expecting better based on their marketing. The account opening process took forever, they kept asking for the same documents, and once the account was open the service didn't improve. Fees higher than advertised and interest rates lower than competitors.

Pros: None that I can think of

Cons: Slow processes, misleading advertising, high fees