Financial services company offering brokerage, banking, and financial advisory services, managing over $7 trillion in client assets.
My card was charged twice by Charles Schwab on the same day. I had to dispute it with my bank. Charles Schwab then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Professional team|Risk management tools|Personal attention
Cons: No fractional shares|Charting tools need more indicators
I trusted Charles Schwab with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Dedicated account manager|Clear documentation
Cons: Minimum deposit could be lower|No integrated tax optimization
I am in a dispute with Charles Schwab over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast execution|Full transparency
Cons: Currency conversion fee exists
My withdrawal from Charles Schwab was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since early this year of being strung along.
Pros: Social trading features|Stable platform|Detailed reporting
Cons: Website design could be more modern
I had a dispute with Charles Schwab and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Reliable uptime|Professional team|Quick verification|Instant funding
Cons: Nothing significant|No dark mode on mobile