Insurance Companies

AXA

3.8 (4 reviews)
🇫🇷 France, Paris
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3.8
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About AXA

French multinational insurance firm and one of the world's largest insurers and asset managers with operations in 51 countries.

Customer Reviews

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Policy okay but watch the renewal

K
Kayla K.
8 months ago

My initial quote from AXA was very competitive. However, the renewal price was 30% higher with no claims made. Had to phone and negotiate to get a reasonable price. The policy itself is fine but the practice of inflating renewal prices is frustrating and feels dishonest.

Pros: Good initial pricing, adequate coverage

Cons: Renewal price inflation, need to negotiate annually

Terrible claims experience

S
Sandra I.
11 months ago

Paid premiums to AXA for years without any issues. When I finally needed to make a legitimate claim, they found every possible reason to reduce the payout. The process took three months, involved multiple assessors, and the final settlement was far less than the replacement value. Very disappointing.

Pros: Premiums are collected efficiently

Cons: Adversarial claims process, undervalued settlements