AlpenBlack Bank / alpenblack.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
AlpenBlack Bank / alpenblack.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Fast execution|No hidden fees|Smooth onboarding|Educational resources
Cons: Charting tools need more indicators|Limited social trading features
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. AlpenBlack Bank / alpenblack.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Demo account available|Two-factor authentication
Cons: Cannot customize dashboard fully|No dark mode on mobile
The platform itself is okay, but the customer service at AlpenBlack Bank / alpenblack.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Intuitive for beginners|Good analytical tools|Tax reports included
Cons: Nothing significant
AlpenBlack Bank / alpenblack.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Smooth onboarding|Multi-currency support
Cons: Spreads widen during volatile periods|No fractional shares