Challenger bank
Using Aldermore Bank for my personal and business accounts. The business banking side is especially good - statements are clear, international payments work well, and the relationship manager assigned to me is knowledgeable. Personal banking side is average but reliable. Would recommend for business customers.
Pros: Great business banking, clear statements, good RM
Cons: Personal banking is just average
Aldermore Bank has completely changed how I manage my finances. The app notifications keep me on top of spending, the budgeting tools are genuinely useful, and I love the instant transfer feature. Setting up standing orders and direct debits is straightforward. Five stars well deserved.
Pros: Real-time notifications, budgeting tools, easy setup
Cons: Limited branch network
Switched to Aldermore Bank last year and it was one of the best financial decisions I've made. The mobile app is fantastic - I can do everything from my phone. Fee structure is transparent with no hidden charges. Their fraud protection caught a suspicious transaction within minutes. Really impressed.
Pros: Excellent app, transparent fees, strong security
Cons: Waiting times on phone can be long during peak hours
Been with Aldermore Bank for about 18 months. Overall a very good experience. The online banking works well, savings rates are decent, and I had no issues when applying for an overdraft. Only reason for 4 stars instead of 5 is their customer service can be a bit slow during busy periods.
Pros: Reliable service, good rates, easy overdraft
Cons: Customer service wait times