Insurance Companies

AIG

3.7 (7 reviews)
🇺🇸 United States, New York
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3.7
7 reviews
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About AIG

American International Group - global insurance organization providing property casualty, life, and retirement solutions.

Customer Reviews

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Average insurance experience

K
Kayla W.
3 weeks ago

AIG provides standard insurance products at standard prices. Nothing bad to say but nothing remarkable either. The website works, the documents arrive on time, and the policy does what it says. If you're just looking for basic, no-fuss insurance, they're fine.

Pros: Straightforward, reliable basics

Cons: Nothing distinguishes them from competitors

Policy okay but watch the renewal

A
Arthur C.
3 weeks ago

My initial quote from AIG was very competitive. However, the renewal price was 30% higher with no claims made. Had to phone and negotiate to get a reasonable price. The policy itself is fine but the practice of inflating renewal prices is frustrating and feels dishonest.

Pros: Good initial pricing, adequate coverage

Cons: Renewal price inflation, need to negotiate annually

Terrible claims experience

A
Adrian K.
1 months ago

Paid premiums to AIG for years without any issues. When I finally needed to make a legitimate claim, they found every possible reason to reduce the payout. The process took three months, involved multiple assessors, and the final settlement was far less than the replacement value. Very disappointing.

Pros: Premiums are collected efficiently

Cons: Adversarial claims process, undervalued settlements

Reliable and fair

B
Beverly A.
2 months ago

Insured with AIG for five years across motor and home policies. Premiums have been reasonable, and the one claim I made was handled professionally. The online quote system is straightforward and the documentation is clear. Auto-renewal means I never worry about gaps in coverage.

Pros: Fair pricing, professional claims handling, clear docs

Cons: Auto-renewal price can creep up if you don't check

Good coverage at reasonable price

C
Connor F.
3 months ago

I compared dozens of quotes and AIG offered the best balance of coverage and price. The policy wording is clear about what's included and excluded, which I appreciate. Haven't had to claim yet but the reviews from others who have give me confidence. Easy to recommend.

Pros: Competitive pricing, clear policy wording, good coverage

Cons: Haven't tested claims process yet

Outstanding life insurance service

T
Timothy Y.
3 months ago

Setting up life insurance with AIG was easier than I expected. The underwriting process was transparent, the medical screening was simple, and the policy was issued quickly. The price was very competitive for my age and health profile. Gives my family peace of mind.

Pros: Easy setup, transparent underwriting, competitive pricing

Cons: Limited online self-service options

Excellent claims experience

O
Owen G.
7 months ago

I never thought I'd be enthusiastic about an insurance company but AIG exceeded all expectations. When I needed to make a claim after a burglary, the process was smooth, the assessor was fair, and the payout was processed within 10 days. Communication throughout was excellent. That's exactly what you pay insurance for.

Pros: Fast claims processing, fair assessment, great communication

Cons: Premium is slightly above average