Major UK car insurance and financial services company, listed on FTSE 100, serving 8+ million customers.
I have my home, car, and life insurance all with Admiral. Multi-policy discounts are generous, and the online management portal makes it easy to view and update all policies. When I needed to adjust my coverage, the process was seamless. Renewal quotes have been competitive year after year.
Pros: Multi-policy discounts, easy management, competitive renewals
Cons: Phone wait times can be long
I compared dozens of quotes and Admiral offered the best balance of coverage and price. The policy wording is clear about what's included and excluded, which I appreciate. Haven't had to claim yet but the reviews from others who have give me confidence. Easy to recommend.
Pros: Competitive pricing, clear policy wording, good coverage
Cons: Haven't tested claims process yet
Paid premiums to Admiral for years without any issues. When I finally needed to make a legitimate claim, they found every possible reason to reduce the payout. The process took three months, involved multiple assessors, and the final settlement was far less than the replacement value. Very disappointing.
Pros: Premiums are collected efficiently
Cons: Adversarial claims process, undervalued settlements
Admiral provides standard insurance products at standard prices. Nothing bad to say but nothing remarkable either. The website works, the documents arrive on time, and the policy does what it says. If you're just looking for basic, no-fuss insurance, they're fine.
Pros: Straightforward, reliable basics
Cons: Nothing distinguishes them from competitors
I never thought I'd be enthusiastic about an insurance company but Admiral exceeded all expectations. When I needed to make a claim after a burglary, the process was smooth, the assessor was fair, and the payout was processed within 10 days. Communication throughout was excellent. That's exactly what you pay insurance for.
Pros: Fast claims processing, fair assessment, great communication
Cons: Premium is slightly above average
Setting up life insurance with Admiral was easier than I expected. The underwriting process was transparent, the medical screening was simple, and the policy was issued quickly. The price was very competitive for my age and health profile. Gives my family peace of mind.
Pros: Easy setup, transparent underwriting, competitive pricing
Cons: Limited online self-service options
My initial quote from Admiral was very competitive. However, the renewal price was 30% higher with no claims made. Had to phone and negotiate to get a reasonable price. The policy itself is fine but the practice of inflating renewal prices is frustrating and feels dishonest.
Pros: Good initial pricing, adequate coverage
Cons: Renewal price inflation, need to negotiate annually