ZenoTrize (zenotrize.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: zenotrize.com.
I joined ZenoTrize (zenotrize.com) through a podcast recommendation and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Full transparency|Responsive team|Two-factor authentication
Cons: Onboarding videos are outdated
The reporting at ZenoTrize (zenotrize.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Instant funding|Risk management tools|Multiple order types|Full transparency
Cons: None so far|No fractional shares
ZenoTrize (zenotrize.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Good mobile app|Instant funding
Cons: Website design could be more modern|Currency conversion fee exists
After spending for a couple of months now trying to make ZenoTrize (zenotrize.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Multi-currency support|Full transparency|Clear documentation
Cons: Search feature is basic|Would like more payment methods
The platform at ZenoTrize (zenotrize.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about five months of dealing with this, I have had enough.
Pros: Segregated accounts|Comprehensive tools|Two-factor authentication|Instant funding
Cons: Onboarding videos are outdated|Research section could be deeper
Do not be fooled by the professional-looking website. Behind the scenes, ZenoTrize (zenotrize.com) is disorganized and incompetent. I found them after comparing multiple platforms and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: API access|Low minimum deposit|Multi-device support|Personal attention
Cons: No integrated tax optimization|Mobile app could be improved
I wanted to transfer my portfolio from another broker to ZenoTrize (zenotrize.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Helpful community forum|Intuitive for beginners|Great customer service
Cons: No fractional shares
ZenoTrize (zenotrize.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: No hidden fees|Regular updates
Cons: Withdrawal takes 1-2 business days
If you are reading this considering ZenoTrize (zenotrize.com) - run. I wish I had read more negative reviews through a podcast recommendation. I thought the positive ones were real. Maybe some are. My experience over for close to eighteen months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Portfolio tracking tools|Responsive team|Personal attention
Cons: No fractional shares
The only good thing about ZenoTrize (zenotrize.com) is that they remind you why regulation matters. I found them through a podcast recommendation. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Risk management tools|Reliable uptime|Professional team
Cons: Wish they had more educational resources|No live chat on mobile