Cryptocurrency Exchanges

XWise

1.4 (7 reviews)
🇬🇧 United Kingdom
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1.4
7 reviews
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About XWise

XWise has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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My trust has been shattered

K
Kimberly D.
3 months ago

KYC with XWise is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Personal attention|Fast execution|Professional team

Cons: Research section could be deeper

Not regulated - verified this myself

R
Rachel E.
5 months ago

I was about to invest with XWise but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Not registered with regulators|Unrealistic promises

Avoid at all costs

P
Peter R.
5 months ago

I experienced a security concern with my XWise account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Responsive team|Fast execution|High security standards|Regular platform improvements

Cons: Search feature is basic|No dark mode on mobile

The definition of disappointment

M
Maria Y.
7 months ago

I have been trying to close my account with XWise for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Detailed reporting|Clear documentation

Cons: Account statements could be more detailed|No crypto staking

Statement errors every month

V
Vincent F.
7 months ago

XWise seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Multi-device support|Full transparency|Fast execution|Wide product range

Cons: Cannot customize dashboard fully|Alert system is basic

They blocked me after I invested

M
Maria T.
10 months ago

I invested $2,000 with XWise after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Conduct Authority.

Pros: Initially responsive customer service

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Check regulatory status before investing

V
Victoria G.
11 months ago

I looked into XWise and found they appear in the regulatory warnings database. Financial Conduct Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Cons: Appears in regulatory warnings database|Uncertain regulatory status