XTB S.A. has been flagged by Commission de Surveillance du Secteur Financier for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
XTB S.A. had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Multi-currency support|Great customer service
Cons: Could offer more webinars
The platform at XTB S.A. is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a couple of months now of dealing with this, I have had enough.
Pros: Detailed reporting|Helpful community forum|Regular platform improvements|Full transparency
Cons: Alert system is basic|Currency conversion fee exists
The only good thing about XTB S.A. is that they remind you why regulation matters. I found them after comparing multiple platforms. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Two-factor authentication|Tax reports included|Demo account available
Cons: No integrated tax optimization
The mobile app from XTB S.A. is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Easy to use platform|Tax reports included
Cons: No dark mode on mobile
XTB S.A. advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Professional team|Responsive team
Cons: None so far
XTB S.A. offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Clean UI|Dividend tracking|Clear documentation
Cons: Minor UI glitches occasionally|No live chat on mobile
I want to warn everyone about XTB S.A.. They have been flagged by Commission de Surveillance du Secteur Financier as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
Several red flags with XTB S.A.: (1) They promise unrealistically high returns, (2) They're not registered with Commission de Surveillance du Secteur Financier, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Flagged by Commission de Surveillance du Secteur Financier|Cannot verify credentials
After for roughly four months with XTB S.A., I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Full transparency|Economic calendar|Multi-device support|Competitive fees
Cons: Limited ETF selection|No integrated tax optimization
The spread at XTB S.A. is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them when my bank disappointed me and I searched for alternatives and initially thought the platform was good - until I started trading seriously.
Pros: Smooth onboarding|Economic calendar|Fast deposits
Cons: Some tools only available on higher tiers