Cryptocurrency Exchanges

XTB online trading

1.4 (15 reviews)
🇨🇦 Canada
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1.4
15 reviews
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About XTB online trading

XTB online trading has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". XTB online trading is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec.
Last known city: London, Zurich, Amsterdam, Singapore

Updated on November 7, 2025 URL added xtbtap.vip This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: xtbplus.com, xtbonline.com.

Customer Reviews

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Leverage too high for retail

E
Emma Z.
2 weeks ago

I experienced a security concern with my XTB online trading account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.

Pros: Multi-device support|Quick verification

Cons: Minimum deposit could be lower|Website design could be more modern

The reviews are fake the problems are real

C
Carl T.
2 months ago

I closed a profitable position at XTB online trading and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Market news feed|Wide product range|Two-factor authentication

Cons: Some tools only available on higher tiers|No live chat on mobile

Red flags everywhere

A
Andrew M.
2 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that XTB online trading has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Flagged by Autorité des marchés financiers|Cannot verify credentials

They blocked me after I invested

B
Brian O.
3 months ago

I invested $5,000 with XTB online trading after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Autorité des marchés financiers.

Cons: Blocked my account|No legitimate license|Fake returns

The support team is useless

M
Michael C.
4 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. XTB online trading recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Personal attention|Wide product range|Easy withdrawals

Cons: Help articles are sometimes vague|None so far

No demo account that works

W
Wesley B.
5 months ago

I have been trying to close my account with XTB online trading for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Fast support response|Social trading features|Low minimum deposit

Cons: No dark mode on mobile|Help articles are sometimes vague

Promised returns that never came

M
Maria V.
6 months ago

The so-called education at XTB online trading is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since the beginning of the year thinking they would help me learn.

Pros: Segregated accounts|Smooth onboarding|Responsive team|Multi-currency support

Cons: Mobile app could be improved

Rollover requirements are insane

S
Sophia D.
7 months ago

The mobile app from XTB online trading is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Dedicated account manager|Risk management tools

Cons: Desktop app not available on Linux

Research is copy-paste from elsewhere

E
Ella W.
7 months ago

I am in a dispute with XTB online trading over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Full transparency|Copy trading available|Wide product range

Cons: Search feature is basic|Some tools only available on higher tiers

Billing department is a black hole

V
Victoria A.
7 months ago

XTB online trading seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Responsive team|Intuitive for beginners|Multiple order types

Cons: No integrated tax optimization