Cryptocurrency Exchanges

XTB Online

1.4 (12 reviews)
🇬🇧 United Kingdom
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1.4
12 reviews
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About XTB Online

XTB Online has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Leverage caused margin call in minutes

S
Samantha H.
1 months ago

XTB Online has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Clean UI|Portfolio tracking tools|Fast execution|Helpful community forum

Cons: Email notifications too frequent|Alert system is basic

Stay far away from this company

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Harry A.
1 months ago

I want to warn everyone about XTB Online. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Listed in warning databases - be aware

D
David B.
4 months ago

I looked into XTB Online and found they appear in the regulatory warnings database. Financial Conduct Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Cons: Appears in regulatory warnings database|Uncertain regulatory status

Beware - This company is not legitimate

J
Jennifer S.
5 months ago

After doing some research AFTER the fact (I know, I should have done this first), I discovered that XTB Online is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.

Cons: Blocked my account|No legitimate license|Fake returns

Not regulated - verified this myself

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Peter P.
6 months ago

I was about to invest with XTB Online but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Not registered with regulators|Unrealistic promises

Still waiting for my withdrawal

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Liam V.
9 months ago

If you are reading this considering XTB Online - run. I wish I had read more negative reviews while looking for alternatives to my previous provider. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Fast execution|Good analytical tools|Real-time alerts|Intuitive for beginners

Cons: Alert system is basic|Desktop app not available on Linux

Arbitration clause traps you

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Rebecca P.
9 months ago

The only good thing about XTB Online is that they remind you why regulation matters. I found them through my accountant's suggestion. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

Pros: Smooth onboarding|Great customer service|Social trading features

Cons: Spreads widen during volatile periods

They hold your money hostage

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Nathan D.
10 months ago

After since early this year with XTB Online, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Helpful community forum|Customizable dashboard

Cons: Cannot customize dashboard fully|Account statements could be more detailed

Horrible from beginning to end

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Megan H.
10 months ago

XTB Online changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Comprehensive tools|Detailed reporting|Instant funding|Good mobile app

Cons: Limited cryptocurrency options|Email notifications too frequent

The opposite of what they advertise

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Samantha M.
11 months ago

XTB Online had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Smooth onboarding|Low minimum deposit|Multi-device support|Comprehensive tools

Cons: Limited cryptocurrency options|None so far