XT.com has been flagged by Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". Operating a digital asset exchange (DAX) without registration This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The platform itself is okay, but the customer service at XT.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Helpful community forum|Economic calendar|Dividend tracking|Multi-currency support
Cons: Desktop app not available on Linux
KYC with XT.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: No hidden fees|Helpful community forum|Two-factor authentication|Clean UI
Cons: Account statements could be more detailed|Inactivity fee applies after 12 months