xsy198.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: xsy198.com.
Customer support at xsy198.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Social trading features|Segregated accounts|Good analytical tools|Risk management tools
Cons: Minor UI glitches occasionally|Withdrawal takes 1-2 business days
I had high hopes for xsy198.com through my accountant's suggestion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Segregated accounts|Multi-currency support
Cons: No integrated tax optimization
The so-called education at xsy198.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a few weeks now thinking they would help me learn.
Pros: Regular updates|Educational resources|Detailed reporting|No hidden fees
Cons: No fractional shares
I lost a significant amount because xsy198.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Personal attention|Intuitive for beginners|High security standards
Cons: No dark mode on mobile
I closed a profitable position at xsy198.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Multi-device support|Easy to use platform|Clean UI
Cons: Mobile app could be improved
I requested my data from xsy198.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Great customer service|Transparent fees|Easy to use platform
Cons: Inactivity fee applies after 12 months