Cryptocurrency Exchanges

XSMarkets (Imposter)

1.6 (10 reviews)
🇳🇿 New Zealand
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1.6
10 reviews
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About XSMarkets (Imposter)

XSMarkets (Imposter) has been flagged by Financial Markets Authority for "Registered/Licensed entity impersonators|Fraud and Other Types of Misconduct". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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My account was compromised and they did nothing

R
Richard X.
2 months ago

I had a dispute with XSMarkets (Imposter) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Multi-currency support|Smooth onboarding|Regular platform improvements

Cons: Some tools only available on higher tiers

Estate planning support zero

M
Max G.
5 months ago

My withdrawal request from XSMarkets (Imposter) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Dedicated account manager|Great customer service|Social trading features

Cons: Account statements could be more detailed

Would give negative stars if possible

L
Laura O.
5 months ago

I joined XSMarkets (Imposter) through word of mouth in my investment club and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Fast support response|Tax reports included|Stable platform

Cons: Wait times can be long during peak hours|No live chat on mobile

CFD pitch was aggressive

M
Marcus E.
9 months ago

I have been trying to close my account with XSMarkets (Imposter) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Social trading features|Fast execution|Stable platform

Cons: Wish they had more educational resources

Billing department is a black hole

F
Frank J.
9 months ago

After since last summer with XSMarkets (Imposter), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Smooth onboarding|Reliable uptime|Multi-device support|Market news feed

Cons: Cannot customize dashboard fully|None so far

Warning to all investors

A
Alice R.
10 months ago

I invested $3,500 with XSMarkets (Imposter) after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Markets Authority.

Pros: Initially responsive customer service

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

Regulatory warning exists for this firm

R
Rachel W.
10 months ago

I looked into XSMarkets (Imposter) and found they appear in the regulatory warnings database. Financial Markets Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction

Duplicate charges on my card

A
Amy Y.
1 years ago

I gave XSMarkets (Imposter) a fair chance. After for about eight months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Pros: Real-time alerts|Multi-device support|Automated trading options

Cons: Wish they had more educational resources

Feeling robbed honestly

W
Wyatt I.
1 years ago

The spread at XSMarkets (Imposter) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.

Pros: Educational resources|Low minimum deposit|Easy to use platform|Comprehensive tools

Cons: Limited demo account features

Checked with regulators - they're not licensed

G
George A.
1 years ago

I was about to invest with XSMarkets (Imposter) but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Not registered with regulators|Unrealistic promises