XPro has been flagged by Financial Markets Authority for "Fraud and Other Types of Misconduct|Other". XPro does not provide any financial products or services. Instead, it promotes the financial products and services offered by its partner organisations: Shiiro Academy, B2Pay and Homnifi.
XPro is a multi-level marketing scheme. It sells subscriptions, which grant members access to XPro’s “r... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The only good thing about XPro is that they remind you why regulation matters. I found them through a financial advisor. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Educational resources|Tax reports included|Real-time alerts
Cons: Email notifications too frequent
I had a dispute with XPro and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Market news feed|Real-time alerts
Cons: Search feature is basic|No integrated tax optimization
Do not be fooled by the professional-looking website. Behind the scenes, XPro is disorganized and incompetent. I found them after a trusted YouTuber reviewed them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Instant funding|Risk management tools
Cons: Wait times can be long during peak hours
I am in a dispute with XPro over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast execution|Multi-currency support|Customizable dashboard|Regular platform improvements
Cons: No dark mode on mobile|None so far
After since the beginning of the year with XPro, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: API access|Educational resources
Cons: Would like more payment methods|Live chat only during business hours
The spread at XPro is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a friend recommended them and initially thought the platform was good - until I started trading seriously.
Pros: Wide product range|Detailed reporting|Real-time alerts|Regular updates
Cons: Inactivity fee applies after 12 months
KYC with XPro is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Market news feed|Customizable dashboard
Cons: Currency conversion fee exists
I closed a profitable position at XPro and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Copy trading available|Easy to use platform|Educational resources
Cons: Onboarding videos are outdated|Currency conversion fee exists
The mobile app from XPro is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Detailed reporting|Dividend tracking
Cons: No integrated tax optimization|Mobile app could be improved
I experienced a security concern with my XPro account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Risk management tools|Market news feed|Fast deposits
Cons: Email notifications too frequent