Xpaydex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The reporting at Xpaydex is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Customizable dashboard|Excellent charting
Cons: No phone support on weekends
I requested my data from Xpaydex under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Competitive fees|Automated trading options
Cons: Cannot customize dashboard fully|No phone support on weekends
I gave Xpaydex a fair chance. After for the past six months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Intuitive for beginners|Transparent fees
Cons: Live chat only during business hours|No fractional shares
I signed up with Xpaydex through a podcast recommendation and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Two-factor authentication|Educational resources|Instant funding
Cons: Website design could be more modern|Wish they had more educational resources
I found Xpaydex through a podcast recommendation and the initial impression was positive. But for the past year and a half later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Fast execution|Comprehensive tools|Easy withdrawals|Educational resources
Cons: Would like more payment methods|Slow to add new assets