XMPro CDFS has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
XMPro CDFS changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Clean UI|Segregated accounts|Competitive fees|Helpful community forum
Cons: Website design could be more modern
I lost a significant amount because XMPro CDFS did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Personal attention|Fast support response|Risk management tools|High security standards
Cons: No live chat on mobile|Withdrawal takes 1-2 business days
I wanted to transfer my portfolio from another broker to XMPro CDFS. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Full transparency|Social trading features|Clear documentation|Demo account available
Cons: No dark mode on mobile|Limited cryptocurrency options
My withdrawal request from XMPro CDFS has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: No hidden fees|Reliable uptime|Copy trading available|Good mobile app
Cons: None so far|Limited social trading features
I opened an account with XMPro CDFS for the past year and a half ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Regular platform improvements|Tax reports included|Regular updates
Cons: No phone support on weekends
XMPro CDFS seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Fast deposits|Professional team|Portfolio tracking tools|Two-factor authentication
Cons: Cannot customize dashboard fully
XMPro CDFS has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Wide product range|Real-time alerts
Cons: Minor UI glitches occasionally|Nothing significant
My withdrawal from XMPro CDFS was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about ten months of being strung along.
Pros: Helpful community forum|Market news feed
Cons: Slow to add new assets|Spreads widen during volatile periods
I had high hopes for XMPro CDFS based on a colleague's recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Economic calendar|Social trading features
Cons: Live chat only during business hours
The only good thing about XMPro CDFS is that they remind you why regulation matters. I found them after a friend recommended them. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Regular updates|Fast execution|Real-time alerts|Market news feed
Cons: Research section could be deeper