Xfane (xfane.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: xfane.com.
Do not be fooled by the professional-looking website. Behind the scenes, Xfane (xfane.com) is disorganized and incompetent. I found them after my brother mentioned them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast execution|Customizable dashboard
Cons: No integrated tax optimization|Currency conversion fee exists
Opened my account with Xfane (xfane.com) based on a colleague's recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Fast execution|Easy to use platform|Dividend tracking
Cons: Currency conversion fee exists|Limited ETF selection
Xfane (xfane.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Dividend tracking|Multiple order types|Fast support response
Cons: Account statements could be more detailed
After using Xfane (xfane.com) for just over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Good mobile app|Professional team|Educational resources
Cons: Some tools only available on higher tiers
Xfane (xfane.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Excellent charting|Smooth onboarding|Good analytical tools|Educational resources
Cons: Desktop app not available on Linux|Live chat only during business hours
I have been trying to close my account with Xfane (xfane.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Responsive team|Smooth onboarding
Cons: Slow to add new assets|Could offer more webinars
Do not use Xfane (xfane.com) for anything serious. I used them for about five months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Portfolio tracking tools|Fast support response|Personal attention
Cons: Search feature is basic