XCharter has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I had high hopes for XCharter based on a colleague's recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Great customer service|Helpful community forum|Educational resources|Automated trading options
Cons: Search feature is basic|Nothing significant
I opened an account with XCharter for over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Customizable dashboard|Multiple order types|Fast deposits
Cons: Mobile app could be improved|Spreads widen during volatile periods
I signed up with XCharter after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Regular platform improvements|Quick verification|Risk management tools
Cons: Limited social trading features
I trusted XCharter with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Intuitive for beginners|Smooth onboarding|Real-time alerts
Cons: Nothing significant
I was about to invest with XCharter but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Not registered with regulators|Unrealistic promises
Tried to withdraw my funds from XCharter and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Professional looking website
Cons: No regulatory oversight|Money disappeared|Fake testimonials