XAU Pro (xaupro.net) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.xaupro.net.
The reporting at XAU Pro (xaupro.net) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Competitive fees|Risk management tools|Portfolio tracking tools
Cons: None so far|Minor UI glitches occasionally
Opened my account with XAU Pro (xaupro.net) after reading several online reviews and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Easy withdrawals|Stable platform|Responsive team
Cons: None so far
I am in a dispute with XAU Pro (xaupro.net) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Social trading features|Easy withdrawals|Intuitive for beginners
Cons: No integrated tax optimization|Alert system is basic
After for over three years with XAU Pro (xaupro.net) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Reliable uptime|No hidden fees|Quick verification
Cons: Email notifications too frequent
XAU Pro (xaupro.net) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Market news feed|Multi-device support|Fast support response|Instant funding
Cons: Onboarding videos are outdated
KYC with XAU Pro (xaupro.net) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multiple order types|Clean UI|API access
Cons: Wait times can be long during peak hours
XAU Pro (xaupro.net) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Comprehensive tools|Demo account available|Dividend tracking|Tax reports included
Cons: Limited cryptocurrency options|Minor UI glitches occasionally
The hidden fees at XAU Pro (xaupro.net) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Demo account available|No hidden fees
Cons: Withdrawal takes 1-2 business days
XAU Pro (xaupro.net) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Fast execution|Clear documentation|Personal attention|Detailed reporting
Cons: Cannot customize dashboard fully|Some tools only available on higher tiers
After spending for about ten months trying to make XAU Pro (xaupro.net) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Multi-currency support|Demo account available|Easy withdrawals
Cons: No dark mode on mobile|Limited demo account features