Xai Tokens App (xaitokens.app) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: xaitokens.app.
I had a dispute with Xai Tokens App (xaitokens.app) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Easy to use platform|Instant funding|Good analytical tools|Fast execution
Cons: Research section could be deeper
I wanted to transfer my portfolio from another broker to Xai Tokens App (xaitokens.app). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Comprehensive tools|Multiple order types
Cons: Mobile app could be improved
Xai Tokens App (xaitokens.app) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Dedicated account manager|Educational resources|Low minimum deposit|Copy trading available
Cons: Would like more payment methods|Mobile app could be improved
My card was charged twice by Xai Tokens App (xaitokens.app) on the same day. I had to dispute it with my bank. Xai Tokens App (xaitokens.app) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Instant funding|Competitive fees
Cons: Would like more payment methods|Help articles are sometimes vague
The platform itself is okay, but the customer service at Xai Tokens App (xaitokens.app) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Clear documentation|Social trading features|No hidden fees|Low minimum deposit
Cons: Limited demo account features|Inactivity fee applies after 12 months