Xaedex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at Xaedex seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Clear documentation|Multiple order types
Cons: Inactivity fee applies after 12 months|No fractional shares
Xaedex offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Market news feed|Multiple order types|Instant funding
Cons: Mobile app could be improved
Where do I even begin with Xaedex? since mid-2025 of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Dividend tracking|Two-factor authentication
Cons: Withdrawal takes 1-2 business days|Could offer more webinars
The mobile app from Xaedex is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Easy withdrawals|Smooth onboarding|Reliable uptime|Stable platform
Cons: Limited social trading features
I found Xaedex when my bank disappointed me and I searched for alternatives and the initial impression was positive. But for a few weeks now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Market news feed|Dedicated account manager
Cons: Account statements could be more detailed
The so-called education at Xaedex is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.
Pros: Customizable dashboard|API access|Wide product range
Cons: No live chat on mobile|Limited demo account features
After for over a year with Xaedex, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Good mobile app|Social trading features
Cons: No phone support on weekends|Could offer more webinars
Opened my account with Xaedex after reading several online reviews and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Multi-device support|Fast execution|Multi-currency support|Dedicated account manager
Cons: Wait times can be long during peak hours|Nothing significant
I referred a friend to Xaedex after my brother mentioned them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Social trading features|Great customer service
Cons: No dark mode on mobile
What really bothers me about Xaedex is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after doing extensive research and I fell for the polished exterior. Never again.
Pros: Portfolio tracking tools|Dedicated account manager|Educational resources
Cons: Live chat only during business hours