Cryptocurrency Exchanges

x-tidexweb.com

1.4 (13 reviews)
🇫🇷 France
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1.4
13 reviews
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About x-tidexweb.com

x-tidexweb.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: x-tidexweb.com.

Customer Reviews

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Deceptive practices at x-tidexweb.com

Z
Zoe M.
1 months ago

x-tidexweb.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Educational resources|Intuitive for beginners

Cons: Could offer more webinars

Licensed in a tax haven only

G
Gabrielle T.
3 months ago

I gave x-tidexweb.com a fair chance. After for about eight months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Pros: Easy withdrawals|Clear documentation|Excellent charting|Two-factor authentication

Cons: None so far|Currency conversion fee exists

Billing department is a black hole

H
Harry B.
3 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. x-tidexweb.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Wide product range|Comprehensive tools|Regular updates

Cons: Nothing significant

An absolutely appalling service

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Grace N.
3 months ago

I requested my data from x-tidexweb.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Good mobile app|Market news feed|Fast support response

Cons: Could offer more webinars

Misleading advertising

R
Richard P.
4 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. x-tidexweb.com said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Transparent fees|Multiple order types|Fast support response|Regular updates

Cons: Nothing significant

Education is just sales pitch

M
Michelle B.
4 months ago

My card was charged twice by x-tidexweb.com on the same day. I had to dispute it with my bank. x-tidexweb.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

Pros: Detailed reporting|Instant funding

Cons: Limited social trading features

Disgraceful treatment of customers

D
Daniel G.
6 months ago

After for over a year with x-tidexweb.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Full transparency|Comprehensive tools|Good mobile app

Cons: Account statements could be more detailed|Slow to add new assets

The worst platform I have ever used

M
Megan H.
7 months ago

Do not use x-tidexweb.com for anything serious. I used them since the beginning of the year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Pros: Risk management tools|Portfolio tracking tools|Multi-device support

Cons: No dark mode on mobile|Account statements could be more detailed

Password reset broken for weeks

B
Brooke L.
7 months ago

x-tidexweb.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Great customer service|Helpful community forum|Multi-device support

Cons: Limited demo account features|Limited ETF selection

Stay away from x-tidexweb.com

L
Lauren V.
9 months ago

x-tidexweb.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Educational resources|Regular platform improvements|Demo account available

Cons: No integrated tax optimization|Slow to add new assets