www.zineera.com has been flagged by ASIC (Australia) for "Unlicensed". Phones: 61251142595 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.zineera.com.
I had high hopes for www.zineera.com after comparing multiple platforms, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Customizable dashboard|Professional team|Full transparency|Good analytical tools
Cons: Mobile app could be improved|Research section could be deeper
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.zineera.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Segregated accounts|Educational resources
Cons: Website design could be more modern
I requested my data from www.zineera.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Stable platform|Economic calendar|Detailed reporting
Cons: Limited ETF selection
I signed up with www.zineera.com while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Market news feed|Intuitive for beginners
Cons: No live chat on mobile
Do not be fooled by the professional-looking website. Behind the scenes, www.zineera.com is disorganized and incompetent. I found them after attending a webinar they hosted and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Regular updates|Real-time alerts|Social trading features
Cons: Some tools only available on higher tiers|Limited social trading features
www.zineera.com locked my account without warning and demanded documents I had already submitted. since early this year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Instant funding|Market news feed
Cons: Wish they had more educational resources|Minor UI glitches occasionally
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.zineera.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Customizable dashboard|Easy withdrawals
Cons: Cannot customize dashboard fully|Charting tools need more indicators
I joined www.zineera.com based on a colleague's recommendation and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: High security standards|Fast execution
Cons: No integrated tax optimization|Minor UI glitches occasionally
My card was charged twice by www.zineera.com on the same day. I had to dispute it with my bank. www.zineera.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Customizable dashboard|No hidden fees
Cons: Nothing significant|Live chat only during business hours
I have been trying to close my account with www.zineera.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Comprehensive tools|Great customer service|Easy to use platform
Cons: Help articles are sometimes vague