www.xstradepro.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.xstradepro.com.
I experienced a security concern with my www.xstradepro.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Regular platform improvements|Personal attention
Cons: Cannot customize dashboard fully|Search feature is basic
Do not believe the bonus offer from www.xstradepro.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a forum discussion and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Customizable dashboard|Helpful community forum|Portfolio tracking tools|Risk management tools
Cons: Search feature is basic|Would like more payment methods
The only good thing about www.xstradepro.com is that they remind you why regulation matters. I found them while looking for alternatives to my previous provider. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Good analytical tools|Real-time alerts
Cons: Spreads widen during volatile periods
www.xstradepro.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Comprehensive tools|Segregated accounts|Easy to use platform|Risk management tools
Cons: Website design could be more modern|Live chat only during business hours
I closed a profitable position at www.xstradepro.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Good analytical tools|Fast deposits|Two-factor authentication|Comprehensive tools
Cons: Research section could be deeper
www.xstradepro.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Reliable uptime|Customizable dashboard
Cons: Charting tools need more indicators|Website design could be more modern