www.xnvest.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.xnvest.com.
I had a dispute with www.xnvest.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Comprehensive tools|Easy to use platform
Cons: No phone support on weekends|Account statements could be more detailed
After for about ten months with www.xnvest.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Wide product range|Fast execution|Dedicated account manager|Tax reports included
Cons: Currency conversion fee exists|Withdrawal takes 1-2 business days
I closed a profitable position at www.xnvest.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Regular updates|Tax reports included|Responsive team|Educational resources
Cons: Website design could be more modern|Limited ETF selection
The hidden fees at www.xnvest.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Dedicated account manager|Portfolio tracking tools|High security standards|Fast support response
Cons: None so far
The mobile app from www.xnvest.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Helpful community forum|Educational resources
Cons: Cannot customize dashboard fully|Currency conversion fee exists