www.xcoinbroker.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.xcoinbroker.com.
I am in a dispute with www.xcoinbroker.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Dividend tracking|Transparent fees
Cons: Spreads widen during volatile periods
www.xcoinbroker.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Comprehensive tools|Helpful community forum|Dividend tracking|Excellent charting
Cons: Cannot customize dashboard fully
Do not be fooled by the professional-looking website. Behind the scenes, www.xcoinbroker.com is disorganized and incompetent. I found them after reading several online reviews and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Two-factor authentication|Market news feed|Competitive fees|Regular platform improvements
Cons: Search feature is basic|Mobile app could be improved
The onboarding at www.xcoinbroker.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Good mobile app|Clean UI|Market news feed|Risk management tools
Cons: No crypto staking|Alert system is basic
My withdrawal request from www.xcoinbroker.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Customizable dashboard|Automated trading options
Cons: Slow to add new assets
I trusted www.xcoinbroker.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Social trading features|No hidden fees
Cons: Minor UI glitches occasionally|No dark mode on mobile
I wanted to transfer my portfolio from another broker to www.xcoinbroker.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: High security standards|Fast deposits|Professional team|Risk management tools
Cons: Limited social trading features|Account statements could be more detailed
I had high hopes for www.xcoinbroker.com while looking for alternatives to my previous provider, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Regular updates|Clear documentation|Multiple order types|Social trading features
Cons: Wait times can be long during peak hours
The platform itself is okay, but the customer service at www.xcoinbroker.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Good mobile app|Quick verification|Smooth onboarding|Market news feed
Cons: Email notifications too frequent|Limited ETF selection
After since last summer with www.xcoinbroker.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Wide product range|Economic calendar
Cons: Cannot customize dashboard fully|Withdrawal takes 1-2 business days