www.wallet-secur.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs|Usurpation This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.wallet-secur.com.
Do not be fooled by the professional-looking website. Behind the scenes, www.wallet-secur.com is disorganized and incompetent. I found them after a trusted YouTuber reviewed them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Excellent charting|Wide product range|No hidden fees
Cons: Mobile app could be improved
www.wallet-secur.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Multiple order types|Risk management tools|Educational resources
Cons: Limited demo account features
The platform itself is okay, but the customer service at www.wallet-secur.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Intuitive for beginners|Reliable uptime
Cons: None so far|Account statements could be more detailed
I lost a significant amount because www.wallet-secur.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Full transparency|Regular updates|Risk management tools
Cons: Currency conversion fee exists|Research section could be deeper
Customer support at www.wallet-secur.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: High security standards|Portfolio tracking tools|Educational resources|Fast deposits
Cons: Wait times can be long during peak hours|Alert system is basic
After for close to eighteen months with www.wallet-secur.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Detailed reporting|Social trading features|Instant funding|Smooth onboarding
Cons: Email notifications too frequent|No integrated tax optimization
I joined www.wallet-secur.com after a family member had a good experience and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Clear documentation|Dividend tracking
Cons: Nothing significant
Do not believe the bonus offer from www.wallet-secur.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after a friend recommended them and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Fast support response|API access|Transparent fees|Personal attention
Cons: Wish they had more educational resources|Research section could be deeper
If you are reading this considering www.wallet-secur.com - run. I wish I had read more negative reviews after comparing multiple platforms. I thought the positive ones were real. Maybe some are. My experience over since I opened my account last year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Personal attention|Fast deposits|No hidden fees
Cons: Cannot customize dashboard fully
www.wallet-secur.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Fast deposits|Wide product range|Copy trading available|Fast support response
Cons: Help articles are sometimes vague