www.utcinvest.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.utcinvest.com.
The platform itself is okay, but the customer service at www.utcinvest.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Clean UI|Social trading features|Risk management tools|Fast support response
Cons: Charting tools need more indicators
I had a dispute with www.utcinvest.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Clean UI|Instant funding
Cons: Could offer more webinars
KYC with www.utcinvest.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Fast deposits|Regular updates
Cons: Inactivity fee applies after 12 months|Some tools only available on higher tiers
Customer support at www.utcinvest.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Risk management tools|Professional team|Economic calendar|Easy withdrawals
Cons: Mobile app could be improved
I gave www.utcinvest.com a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Fast deposits|Clear documentation
Cons: No fractional shares
After for the past year and a half with www.utcinvest.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Great customer service|Demo account available
Cons: Wish they had more educational resources
www.utcinvest.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Regular updates|Personal attention|No hidden fees|Quick verification
Cons: Onboarding videos are outdated
www.utcinvest.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Intuitive for beginners|Clean UI|Educational resources
Cons: Cannot customize dashboard fully
www.utcinvest.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Customizable dashboard|Reliable uptime|Portfolio tracking tools|Comprehensive tools
Cons: Inactivity fee applies after 12 months
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.utcinvest.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Transparent fees|Responsive team|Automated trading options|Excellent charting
Cons: Limited social trading features