www.unitedsolar-vip.com has been flagged by ASIC (Australia) for "Unlicensed". https://asic.gov.au/about-asic/news-centre/news-items/scam-alert-do-not-deal-with-or-transfer-money-to-united-solar-investment
Addresses: Lot 6 Level 7, 70 Phillip Street Sydney This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.unitedsolar-vip.com.
I closed a profitable position at www.unitedsolar-vip.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Dedicated account manager|Good mobile app|Tax reports included
Cons: Wish they had more educational resources|No phone support on weekends
www.unitedsolar-vip.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Helpful community forum|Quick verification
Cons: Could offer more webinars
Customer support at www.unitedsolar-vip.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Personal attention|Easy withdrawals|Competitive fees
Cons: Research section could be deeper
Do not believe the bonus offer from www.unitedsolar-vip.com. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a forum discussion and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Professional team|Excellent charting|Detailed reporting
Cons: Would like more payment methods
I opened an account with www.unitedsolar-vip.com for just over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Customizable dashboard|Market news feed|Comprehensive tools|Dedicated account manager
Cons: Research section could be deeper
I am in a dispute with www.unitedsolar-vip.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: API access|Segregated accounts
Cons: No crypto staking|Minimum deposit could be lower
After using www.unitedsolar-vip.com for about eight months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Wide product range|Economic calendar|Good analytical tools|Social trading features
Cons: Some tools only available on higher tiers|Alert system is basic
I had high hopes for www.unitedsolar-vip.com while looking for alternatives to my previous provider, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Good analytical tools|Good mobile app
Cons: Minor UI glitches occasionally
www.unitedsolar-vip.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Good analytical tools|Customizable dashboard|Regular updates|Automated trading options
Cons: Cannot customize dashboard fully
www.unitedsolar-vip.com locked my account without warning and demanded documents I had already submitted. since I retired last year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Fast support response|High security standards
Cons: Help articles are sometimes vague|No phone support on weekends