www.tratonfinn.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tratonfinn.com.
The hidden fees at www.tratonfinn.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Transparent fees|Clear documentation|Wide product range|Easy to use platform
Cons: Cannot customize dashboard fully|Limited cryptocurrency options
KYC with www.tratonfinn.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multiple order types|Clean UI|Smooth onboarding|Comprehensive tools
Cons: Website design could be more modern|Desktop app not available on Linux
I had a dispute with www.tratonfinn.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Excellent charting|Real-time alerts|Quick verification
Cons: Website design could be more modern
www.tratonfinn.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Risk management tools|Real-time alerts
Cons: Desktop app not available on Linux
My withdrawal from www.tratonfinn.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for over a year of being strung along.
Pros: Good mobile app|Multi-currency support|Transparent fees|Economic calendar
Cons: Currency conversion fee exists|Account statements could be more detailed
I trusted www.tratonfinn.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Transparent fees|Risk management tools|No hidden fees
Cons: Could offer more webinars
The onboarding at www.tratonfinn.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Segregated accounts|Excellent charting
Cons: No fractional shares|Desktop app not available on Linux
My card was charged twice by www.tratonfinn.com on the same day. I had to dispute it with my bank. www.tratonfinn.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Smooth onboarding|Professional team|Multiple order types
Cons: Limited cryptocurrency options
Opened my account with www.tratonfinn.com based on a colleague's recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Competitive fees|Demo account available|No hidden fees
Cons: Charting tools need more indicators
My withdrawal request from www.tratonfinn.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Regular platform improvements|Stable platform|Tax reports included|Clear documentation
Cons: No integrated tax optimization