www.tradmaker.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tradmaker.com.
I had a dispute with www.tradmaker.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Competitive fees|Great customer service|Intuitive for beginners
Cons: Limited ETF selection
I lost a significant amount because www.tradmaker.com did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Two-factor authentication|Quick verification
Cons: No fractional shares|None so far
I gave www.tradmaker.com a fair chance. After for just over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Customizable dashboard|Multiple order types
Cons: Wish they had more educational resources
The mobile app from www.tradmaker.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Fast deposits|Professional team
Cons: Spreads widen during volatile periods
I requested my data from www.tradmaker.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Automated trading options|Multi-currency support|Portfolio tracking tools
Cons: Limited ETF selection
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.tradmaker.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Wide product range|Automated trading options
Cons: Onboarding videos are outdated
I experienced a security concern with my www.tradmaker.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Quick verification|Clean UI|Regular platform improvements|Regular updates
Cons: Minimum deposit could be lower