www.tradinglevelsfx.com has been flagged by ASIC (Australia) for "Imposter". Addresses: Peter Mathers, 5 Bradley Avenue, BLACKHEATH NSW 2785 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tradinglevelsfx.com.
I had a dispute with www.tradinglevelsfx.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Regular updates|Helpful community forum|Quick verification|API access
Cons: No live chat on mobile
I am in a dispute with www.tradinglevelsfx.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Multi-currency support|Educational resources|Dividend tracking
Cons: Search feature is basic
I found www.tradinglevelsfx.com after hearing about them at a conference and the initial impression was positive. But for roughly four months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Wide product range|Social trading features|Fast support response|Automated trading options
Cons: Spreads widen during volatile periods|Slow to add new assets
www.tradinglevelsfx.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Multiple order types|Stable platform|Copy trading available
Cons: Live chat only during business hours
www.tradinglevelsfx.com locked my account without warning and demanded documents I had already submitted. since early this year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Great customer service|Dedicated account manager
Cons: Search feature is basic|None so far
Customer support at www.tradinglevelsfx.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Professional team|Copy trading available|Quick verification
Cons: No dark mode on mobile
I requested my data from www.tradinglevelsfx.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Dividend tracking|Tax reports included|No hidden fees|Instant funding
Cons: None so far
I referred a friend to www.tradinglevelsfx.com based on a colleague's recommendation. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Regular updates|Helpful community forum|Quick verification
Cons: Website design could be more modern|None so far
The platform itself is okay, but the customer service at www.tradinglevelsfx.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Fast execution|Detailed reporting|Instant funding
Cons: Inactivity fee applies after 12 months|Website design could be more modern
Opened my account with www.tradinglevelsfx.com after attending a webinar they hosted and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: API access|Portfolio tracking tools|Quick verification|Detailed reporting
Cons: Spreads widen during volatile periods