www.tradeprocapitals.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tradeprocapitals.com.
I found www.tradeprocapitals.com after seeing their ad online and the initial impression was positive. But for over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Full transparency|Dividend tracking|Automated trading options|Multiple order types
Cons: Desktop app not available on Linux|Charting tools need more indicators
I joined www.tradeprocapitals.com from a blog post comparing services and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Demo account available|Low minimum deposit
Cons: Charting tools need more indicators|Currency conversion fee exists
The hidden fees at www.tradeprocapitals.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Economic calendar|Transparent fees|Easy withdrawals|Customizable dashboard
Cons: Limited demo account features
My withdrawal request from www.tradeprocapitals.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Intuitive for beginners|Great customer service|Copy trading available|Clean UI
Cons: Onboarding videos are outdated|Nothing significant
I experienced a security concern with my www.tradeprocapitals.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Instant funding|Multiple order types|Real-time alerts|Excellent charting
Cons: Search feature is basic
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. www.tradeprocapitals.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Excellent charting|Demo account available
Cons: Limited cryptocurrency options|No fractional shares
www.tradeprocapitals.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast deposits|Economic calendar|Risk management tools|Easy withdrawals
Cons: No live chat on mobile|Alert system is basic
After spending for over a year trying to make www.tradeprocapitals.com work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Smooth onboarding|Portfolio tracking tools|Regular platform improvements
Cons: Could offer more webinars|Would like more payment methods
The platform at www.tradeprocapitals.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a few weeks now of dealing with this, I have had enough.
Pros: Copy trading available|Intuitive for beginners
Cons: None so far
I wanted to transfer my portfolio from another broker to www.tradeprocapitals.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Dividend tracking|Good mobile app|Instant funding
Cons: Withdrawal takes 1-2 business days|Minor UI glitches occasionally