www.tradecapital24.com has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tradecapital24.com.
The platform itself is okay, but the customer service at www.tradecapital24.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Copy trading available|Intuitive for beginners
Cons: Wish they had more educational resources
The only good thing about www.tradecapital24.com is that they remind you why regulation matters. I found them through a financial advisor. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Clean UI|Quick verification
Cons: No live chat on mobile|Some tools only available on higher tiers
After using www.tradecapital24.com for about eight months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: High security standards|Personal attention|Clear documentation
Cons: Minor UI glitches occasionally
www.tradecapital24.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Full transparency|Customizable dashboard|No hidden fees
Cons: No crypto staking
www.tradecapital24.com locked my account without warning and demanded documents I had already submitted. since early this year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Professional team|Excellent charting|Tax reports included|Instant funding
Cons: Currency conversion fee exists
I wanted to transfer my portfolio from another broker to www.tradecapital24.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Transparent fees|Stable platform|Personal attention|No hidden fees
Cons: Minimum deposit could be lower|Desktop app not available on Linux
The hidden fees at www.tradecapital24.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Automated trading options|Social trading features
Cons: Limited demo account features
What really bothers me about www.tradecapital24.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a podcast recommendation and I fell for the polished exterior. Never again.
Pros: Reliable uptime|Regular platform improvements|Real-time alerts|Multi-currency support
Cons: Wish they had more educational resources
www.tradecapital24.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Low minimum deposit|Quick verification
Cons: Help articles are sometimes vague
I referred a friend to www.tradecapital24.com from a blog post comparing services. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Risk management tools|Automated trading options|Multi-currency support
Cons: Inactivity fee applies after 12 months