www.topcapitalinvest.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.topcapitalinvest.com.
Customer support at www.topcapitalinvest.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast deposits|Transparent fees|Excellent charting|Detailed reporting
Cons: Research section could be deeper|Slow to add new assets
I requested my data from www.topcapitalinvest.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Multi-device support|Good analytical tools
Cons: Live chat only during business hours
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. www.topcapitalinvest.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Multi-device support|Clean UI|Regular platform improvements
Cons: No live chat on mobile
Do not use www.topcapitalinvest.com for anything serious. I used them for a couple of months now for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Portfolio tracking tools|Market news feed|Regular updates
Cons: Research section could be deeper|No crypto staking
After for over three years with www.topcapitalinvest.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Detailed reporting|Demo account available|Educational resources|Instant funding
Cons: Would like more payment methods|Wait times can be long during peak hours