www.tmarkets.com has been flagged by AMF (France) for "Unauthorised". Category: Forex|Options_binaires This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tmarkets.com.
After using www.tmarkets.com since the beginning of the year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Regular platform improvements|Helpful community forum|API access|Professional team
Cons: Website design could be more modern
KYC with www.tmarkets.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Full transparency|Multi-device support
Cons: Account statements could be more detailed|Could offer more webinars
If you are reading this considering www.tmarkets.com - run. I wish I had read more negative reviews from a blog post comparing services. I thought the positive ones were real. Maybe some are. My experience over since I retired last year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Competitive fees|Demo account available|Stable platform|Easy withdrawals
Cons: Would like more payment methods|Inactivity fee applies after 12 months
www.tmarkets.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Tax reports included|Great customer service
Cons: Onboarding videos are outdated|Minor UI glitches occasionally
What really bothers me about www.tmarkets.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after hearing about them at a conference and I fell for the polished exterior. Never again.
Pros: Educational resources|No hidden fees
Cons: No crypto staking|Wait times can be long during peak hours
The platform itself is okay, but the customer service at www.tmarkets.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Professional team|Social trading features|Personal attention|Educational resources
Cons: No phone support on weekends
I found www.tmarkets.com after doing extensive research and the initial impression was positive. But for about five months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: High security standards|Intuitive for beginners|Professional team
Cons: Cannot customize dashboard fully
Do not be fooled by the professional-looking website. Behind the scenes, www.tmarkets.com is disorganized and incompetent. I found them through a podcast recommendation and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Wide product range|Copy trading available|No hidden fees|Excellent charting
Cons: No phone support on weekends
The mobile app from www.tmarkets.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Real-time alerts|Easy to use platform|Multiple order types|Two-factor authentication
Cons: Website design could be more modern|Limited ETF selection
The only good thing about www.tmarkets.com is that they remind you why regulation matters. I found them after my brother mentioned them. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Comprehensive tools|Regular updates
Cons: Some tools only available on higher tiers