www.thrustmarkets.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.thrustmarkets.com.
I have been trying to close my account with www.thrustmarkets.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Market news feed|Economic calendar|Competitive fees
Cons: Research section could be deeper
I had a dispute with www.thrustmarkets.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Fast execution|Clear documentation|Economic calendar|Customizable dashboard
Cons: Research section could be deeper
The platform at www.thrustmarkets.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for roughly four months of dealing with this, I have had enough.
Pros: Comprehensive tools|Intuitive for beginners
Cons: Help articles are sometimes vague
I experienced a security concern with my www.thrustmarkets.com account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Multiple order types|Instant funding|Comprehensive tools
Cons: Minor UI glitches occasionally|Limited cryptocurrency options
www.thrustmarkets.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Portfolio tracking tools|Multi-currency support|Stable platform|Fast support response
Cons: Search feature is basic
I joined www.thrustmarkets.com when my bank disappointed me and I searched for alternatives and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Responsive team|Stable platform
Cons: Alert system is basic|Website design could be more modern
I wanted to transfer my portfolio from another broker to www.thrustmarkets.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Smooth onboarding|Good mobile app
Cons: Nothing significant|No live chat on mobile